OUR BILLING PROCESS EXPLAINED

DOG WALKING & PET CARE BILLING EXPLAINED

For your first ever service, you will be billed upfront via our My Pet Walker app and the service will need to be paid for by your due date.

My Pet Walker is a friendly and easy to use app that we will invite you to download during your onboarding process. The app allows you to reschedule or cancel bookings; keep us up to date with your vet details and track some other handy things like flea treatments, and pet birthdays!

Our monthly billing process explained below is more for our recurring booked services i.e. weekly dog walks or day care.

Ad hoc walks, or pet care services will be billed at the point of booking, and payment will be due by the due date on your pet bill.

At the end of your billing period, a pet bill will be sent which includes all services conducted by us in that billing month.

Your payment is due on (or before) the first of the following month.

Failure to pay, or excessive late payments will incur a late payment fee, and services may be suspended until any outstanding balance is cleared.

You can find more on our billing terms and conditions here.

A copy of our terms will be sent out during your onboarding phase with us for added peace of mind.

UPCOMING BILLING DATES

- 2025 -

JANUARY

W1: 16th Dec - 22nd Dec

W: Christmas Break 23rd - 29th Dec

W: Christmas Break 30th Dec - 5th Jan

W2: 6th Jan - 12th Jan

W3: 13th Jan - 19th Jan

W4: 20th Jan - 26th Jan

- FEBRUARY -

W1: 27th Jan - 2nd Feb

W2: 3rd Feb - 9th Feb

W3: 10th Feb - 16th Feb

- MARCH -

W1: 17th Feb - 23rd Feb

W2: 24th Feb - 2nd March

W3: 3rd March - 9th March

W4: 10th March - 16th March

- APRIL -

W1: 17th March - 23rd March

W2: 24th March - 30th March

W3: 31st March - 6th April

W4: 7th April - 13th April

- MAY -

W1: 14th April- 20th April

W2: 21st April - 27th April

W3: 28th April - 4th May

W4: 5th May - 11th May

W1: 12th May - 18th May

- JUNE -

W1: 19th May - 25th May

W2: 26th May - 1st June

W3: 2nd June - 8th June

W4: 9th June - 15th June

- JULY -

W1: 16th June - 22nd June

W2: 23rd June - 29th June

W3: 30th June - 6th July

W4: 7th July - 13th July

- AUGUST -

W1: 14th July - 20th July

W2: 21st July - 27th July

W3: 28th July - 3rd Aug

W4: 4th Aug - 10th Aug

W5: 11th - 17th Aug

- SEPTEMBER -

W1: 18th Aug - 24th Aug

W2: 25th Aug - 31st Aug

W3: 1st Sept - 7th Sept

W4: 8th Sept - 14th Sept

- OCTOBER -

W1: 15th Sept - 21st Sept

W2: 22nd Sept - 28th Sept

W3: 29th Sept - 5th Oct

W4: 6th Oct - 12th Oct

- NOVEMBER -

W1: 13th Oct - 19th Oct

W2: 20th Oct - 26th Oct

W3: 27th Oct - 2nd Nov

W4: 3rd Nov - 9th Nov

W5: 10th Nov - 16th Nov

- DECEMBER -

W4: 17th Nov - 23rd Nov

W1: 24th Nov - 30th Nov

W2: 1st Dec - 7th Dec

W3: 8th - 14th Dec

- 2026 -

JANUARY

W1: 15th - 21st Dec

W2: 22nd - 28th Dec

(closed 24th, 25th & 26th Dec)

W3: 29th Dec - 4th Jan

(closed 31st Dec, 1st & 2nd Jan)

W4: 5th Jan - 11th Jan 2026

W5: 12th Jan - 18th Jan 2026

- FEBRUARY -

W1: 19th Jan - 25th Jan 2026

W2: 26th Jan - 1st Feb 2026

W3: 2nd - 8th Feb 2026

W4: 9th - 15th Feb 2026