Refer a Friend - Ts & Cs
Eligibility
1. The referral programme is open to existing customers of The Animal Days Ltd.
2. Referred friends must be genuine new customers who have not previously purchased services from The Animal Days Ltd.
3. The new customer must provide the full name of the existing customer who referred them when submitting their initial enquiry or during their initial onboarding call.Referral Reward
1. Both the referring custoemr and the new customer will receive £20 TAD account credit following a successful qualifying referral.
2. There is no limit to the number of different new customers an existing customer may refer.
3. Each new customer household can qualify for the referral reward once only.Qualifying Referral
1. A referral qualifies when the new customer:
- Books eligible services with The Animal Days Ltd.
- Makes qualifying payments totalling at least £100 (incl VAT) within 60 days of the first paid booking.
- Completes the relevant booked services without cancellation or refund.Exclusions
1. You may not refer:
- Yourself.
- Your spouse, partner or anyone living within the same household.
- The same person or household more than once.
- Existing of previous TAD customers.
2. Referrals cannot be applied retrospectively where the referring customers details we not provided during the initial enquiry or booking.New Customer Offers & Discounts
1. New customers may still be eligible for introductory offers, subject to their individual terms.
2. Referral credit is a reward earned through a successful referral and may be redeemed alongside an existing customer loyalty discount.
3. Referral credit may be applied towards eligible ad hoc bookings or a customer's next subscription or membership payment.
4. Only one £20 referral credit may be redeemed per booking or subscription payment. Additional earned credits will remain available for future eligible purchases, subject to their expiry date. However, customers can accumulate multiple £20 credits through separate successful referrals.
5. Referral credit is applied towards future eligible bookings and cannot be used towards the initial £100 qualifying spend.
6. Only amounts actually paid by the new customer count towards the £100 qualifying spend.Reward Redemption
1. Both custoemrs will receive £20 TAD account credit once the referral has qualified.
2. Credit can be redeemed against future eligible services provided by The Animal Days Ltd.
3. Credit must be used within 90 days of being issued.
4. Credits have no cash value, are non-transferable and cannot be withdrawn or exchanged for cash.Referral Time Limit
1. Referred customer must reach the £100 qualifying spend within 60 days of their first paid booking.
2. The referral must be recorded when the new customer first enquiries or during their initial onboarding call.
3. Both customers will receive their £20 TAD credit confirmation via email once the qualifying spend and completed service requirements have been met.
4. Referral credits must be redeemed within 90 days of being issued.General
1. All bookings remain subject to The Animal Days Ltd’s standard Terms & Conditions and service availability.
2. The Animal Days Ltd reserves the right to amend, suspend or withdraw the referral programme at any time. Referral rewards already earned will remain valid until their stated expiry date.
3. The Animal Days Ltd reserves the right to refuse or withdraw referral rewards where fraud, misuse, or manipulation of the programme is reasonably suspected.
4. Participation in the referral programme constitutes acceptance of these Terms and Conditions.
Thank you for helping our TAD pack to grow! 🧡
— The Animal Days Ltd 🐾